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Time Warner Cable NYC Complaint - Internet Cable Modem Lease
Time Warner Cable NYC Complaint

Time Warner Cable NYC Complaint

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Internet Cable Modem Lease


I have been a long time subscriber of TWC bundled services (TV +cable + internet) and recently the company has assessed me a lease fee for an old modem that I have been using for more than 5years now. I believe this is not fair and this is not right.

I have entered into a contract for the bundled service and the modem unit was free. Why would this company assessed a lease fee now after 5 years of usage? I would like to demand the TWC to look into this modem lease policy for old subscribers . At least allow us to purchase the old unit at its used value. That would be a fair option.


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